Grievance officer

If you have a complaint or a request about your personal data, or about how a report or a moderation decision was handled, write to the grievance officer.

What happens next

• We acknowledge your message within 2 days.
• We aim to resolve it within 30 days, or sooner where the law requires, including India's Digital Personal Data Protection Act, 2023 where it applies to you.
• We tell you what we decided and why. If we cannot do what you ask (for example it would expose someone else's data), we say so and explain.
• If you disagree with a moderation decision, say so in your message and a person will look at it again.

For anything urgent where someone may be in danger, contact your local emergency services first.